IRCTC’s SwaRail App: Top 6 Features Every Train Traveller Should Know

A few months ago, the Indian Railway Catering and Tourism Corporation (IRCTC) rolled out SwaRail, a comprehensive new railway app created by the Centre for Railway Information Systems (CRIS). Promoted as a ‘SuperApp,’ SwaRail brings together almost all IRCTC services into one streamlined, modern platform, marking a significant improvement over the older IRCTC Rail Connect app.

Available for download on both the Google Play Store and Apple App Store, the app is currently in beta testing. Users can sign in using their existing Rail Connect credentials or register for a new account.

Below, we take a look at the features of IRCTC’s SwaRail App:

IRCTC’s SwaRail App: Top 6 Features Of SwaiRail App

SwaRail brings together a wide range of passenger services under one roof. The app enables users to, as per Google Play:

• Book both reserved and unreserved tickets
• Purchase platform tickets
• Check parcel and freight service details
• Track real-time train status and PNR updates
• Order food directly to their train seat
• Access Rail Madad for lodging and tracking complaints

With this all-in-one approach, SwaRail aims to transform the digital travel experience for millions of railway passengers across the country.

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How To Use the IRCTC SwaRail App?

Here are the steps to get started with the SwaRail app:

How to Use the SwaRail App

Step 1: Download the SwaRail app from the Google Play Store (Android) or Apple App Store (iOS).

Step 2: Open the app after installation.

Step 3: If you're an existing user of IRCTC Rail Connect or UTS, log in using your current credentials.

Step 4: If you're a new user, tap on 'Register' and follow the on-screen prompts to create a new account. Only basic information is required.

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Step 5: Once logged in, explore the app to:

• Book reserved or unreserved train tickets
• Buy platform tickets
• Check train status and PNR updates
• Order food on trains
• Track parcels or freight
• File and monitor complaints via Rail Madad.

Unlike many older railway apps that often feel outdated or glitchy, SwaRail offers a sleek, user-friendly interface that provides easy access to services without the need for excessive clicks.

Moreover, just like modern banking apps, SwaRail supports biometric login options, you can use Face ID on iPhones or your fingerprint sensor on Android devices for quick and secure access, all with a single tap.

Gone are the days of switching between multiple apps or getting lost in clunky menus. For frequent travellers, the app includes a 'My Bookings' section, where you can easily view and manage all your past and upcoming train reservations in one place.

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