How To Order Food On A Train Online While Travelling By Train: A Step-By-Step Guide For Passengers

Travelling by train in India has come a long way, and so has the food experience. And, getting fresh, hot food delivered to your seat is easier than ever with IRCTC’s eCatering service. Scroll down to learn more about how you can order food in the rain. 
How To Order Food On A Train Online

How To Order Food On Train: Travelling by train in India is a unique experience, filled with scenic views, long journeys, and memorable moments. But one thing that can often be tricky on the go is finding clean and tasty food. But, IRCTC’s eCatering service makes it easy to order fresh meals straight to your seat. Whether you're craving a proper thali or a light snack, here’s a guide to help you order food on the train without any stress:

What is IRCTC E-Catering?

IRCTC (Indian Railway Catering and Tourism Corporation) offers an official e-Catering service that allows passengers to order food from partner restaurants and have it delivered on board at selected stations.

IRCTC E-Catering

IRCTC eCatering partners with well‑known restaurants such as Domino’s, Behrouz, Zoop, Haldiram’s, and local eateries to provide a broad menu, as stated on the IRCTC eCatering’s official portal. Whether you're craving South Indian dosa, a hearty thali, biryani, pizza, or snacks, there's something for everyone. Also, with options for vegetarian, non‑vegetarian, Jain, or sattvic food, you can pick meals that suit your taste and diet.

How To Order Food On Train With IRCTC eCatering

Step 1: Go to the IRCTC E-Catering Website (www.ecatering.irctc.co.in) or download the ‘Food on Track’ app from the Play Store.

Step 2: On the homepage, you’ll see a search bar. Enter your 10-digit PNR number (train number). This helps the system identify your train, coach, seat, and arrival times at major stations.

Step 3: Once your train details are fetched, you’ll be shown a list of stations where food delivery is available during your journey. Select the station that best suits your mealtime.

Step 4: You can browse menus from various IRCTC-approved restaurants. Prices are fixed and visible.

Step 5: Once you’ve added items to your cart, proceed to checkout. You can either pay online via UPI, card, or net banking or choose Cash on Delivery (COD). Fill in your name and contact number, and confirm the order.

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Other Ways To Order IRCTC Train Food

i) By Phone

You can dial the IRCTC e-Catering helpline and place your order over the phone.

ii) WhatsApp Order

How To Order Food On Train guide

Send a message with your PNR to +91 8750001323 to start your food order via WhatsApp, according to the IRCTC eCatering’s official portal.
iii) Through Partner Apps

Apps like Zomato, RailYatri, Train Dhaba, and Relfood also tie up with IRCTC and offer food delivery to your train seat.

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Important Tips While Ordering Food On Train

i) Order at least 1-2 hours before your selected station’s arrival time.

ii) Make sure your mobile number is active to get order updates and OTP.

iii) Check the restaurant rating and reviews if you’re unsure about food quality.

iv) Keep your ticket and ID handy, especially if you’ve opted for the Cash on Delivery payment method.


Ordering food on a train through IRCTC eCatering is a simple, safe, and satisfying way to upgrade your journey. Just remember to book ahead.

For more such stories, stay tuned to HerZindagi.

Image credit: Freepik

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